Frequently Asked Questions

Everything you need to know about your next signature scent.

Are the fragrances sold on hkPERFUMES authentic?

Absolutely. We guarantee that all products sold on hkPERFUMES are 100% authentic originals from the official designers. We do not sell knock-offs or imitations.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fragrance sooner.

What is your return policy for opened perfumes?

Due to the nature of beauty products, we can only accept returns on unopened and unused items in their original cellophane packaging within 30 days of purchase.

How should I store my perfumes to ensure they last?

To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity, such as a bedroom dresser rather than a bathroom.

Do you offer international shipping?

Currently, hkPERFUMES ships to select international destinations. Shipping costs and delivery times vary by country and will be calculated at the time of checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.